Preamble
Echo is a long-term cognitive layer. It exists to remember the things founders forget — decisions, emotional tone, recurring patterns, moments of clarity. Memory of this kind is intimate, and the trust required to hold it is non-negotiable.
This policy describes — in plain language — what we collect, why we collect it, where it lives, who can access it, and how you can take it back at any time. If anything below is unclear, write to privacy@talktoecho.com and a human will reply.
The doctrine
Trust is Echo's foundation. We choose long-term trust over short-term growth. Always.
- ▲We never sell your data. Not aggregated. Not anonymized. Not in any form.
- ▲We never train models on your reflections. Your entries are not used to improve Echo's AI or any third-party model.
- ▲We never share with advertisers. Echo carries no advertising and integrates no advertising SDKs.
- ▲You own your memory. Export everything, anytime. Delete everything, anytime.
What we collect
We only collect what Echo needs to do its job. Nothing else.
Category
Account information
Apple or Google identity token used to sign in. We store an opaque user ID, an email if you've granted it, and your display name if you've set one.
Category
Voice & video entries
Audio (and optionally video) you record inside Echo. Stored on private object storage with signed access URLs.
Category
Transcripts & summaries
Text generated from your voice entries, plus the structured insights, mood signals, and patterns Echo derives from them.
Category
App usage signals
Crash reports and minimal diagnostic events (e.g. "recording failed") to keep Echo reliable. No behavioral profiling.
We do not collect your contacts, your location, your browsing history, your health data, or biometric identifiers. Echo does not fingerprint your device.
Why we collect it
Every byte we hold has one of three purposes — and only those three:
- 01
Operate
Authenticate you, store your reflections, deliver Echo's features.
- 02
Reflect
Generate transcripts, summaries, and patterns from your own entries — for your eyes only.
- 03
Improve reliability
Diagnose crashes and protect against abuse. Aggregated, never tied to your reflections.
AI & third-party processors
Echo uses a small number of carefully chosen processors to operate. Each one is bound by a data-processing agreement that forbids using your content for their own purposes.
Security
Your reflections are encrypted at rest (AES-256) and in transit (TLS 1.3). Authentication uses Apple Sign In or Google ID tokens via Supabase's secure flows. Session tokens live in iOS Keychain or Android Keystore — never in plain storage.
Database access is gated by row-level security policies that ensure one user's data is never reachable from another's session. Object storage is accessed only through short-lived signed URLs.
We are a small, security-conscious team. If you find a vulnerability, please disclose it responsibly to security@talktoecho.com.
Your rights
You can exercise all of the following from inside the app, or by writing to privacy@talktoecho.com.
Access
Receive a complete copy of your data.
Export
Download all entries, transcripts, and insights.
Rectify
Correct anything that is inaccurate.
Delete
Erase your account and all associated content within 30 days.
Restrict
Pause processing while preserving your data.
Object
Object to specific processing activities.
Children
Echo is intended for adults. We do not knowingly collect data from anyone under 16. If you believe a child has created an Echo account, write to us and we will delete it.
International transfers
Echo may transfer data outside your country of residence (notably between the EU and the US) when required by our processors. These transfers are governed by Standard Contractual Clauses approved by the European Commission, and equivalent safeguards elsewhere.
Retention
We keep your reflections for as long as your Echo account exists, so that the long-term memory remains intact. When you delete your account, all associated voice, video, transcripts, summaries, and metadata are permanently erased within 30 days.
Backups are encrypted, rotated, and pruned within 90 days. Crash telemetry is retained for 90 days.
Changes to this policy
If we update this policy in any meaningful way, we will notify you inside the app and by email at least 30 days before the change takes effect. The version number and last-updated date at the top of this page will always reflect the current policy.
Contact
For privacy questions, data requests, or anything you don't want to send to a generic inbox:
privacy@talktoecho.com
Echo · A long-term cognitive layer
End of policy
Echo is memory with intelligence. Trust is the part that lets memory mean anything at all.
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