Echo is built by a small team. Every message lands in a real inbox, read by a real person — usually within two business days, often sooner.
What to write about · 01
The address is always the same. The subject line helps us route it. Pick the one closest to what you have in mind — or skip the hint and write to us anyway.
How to write to Echo · 02
We read every message. Clear, specific, and direct beats long. Three lines is plenty.
Lead with the ask.
First sentence: what you want. Don’t bury it. We’ll read the rest.
One topic per message.
If you have three unrelated things, send three messages. Faster for everyone.
Context only if it helps.
Device, OS, screenshots, links to specific moments — only when relevant. Skip the apologies.
Tell us your timeline.
Urgent? Say so. Not urgent? Say that too. It changes how we prioritize.
One inbox · 03
Whatever you write,
someone is listening.
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